FAQ
What is your return policy?
You have 60 days from receipt to return the product. If you are not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards (Visa and Mastercard), PayPal, Apple Pay, and Google Pay. Our checkout process is secure and encrypted for your safety.
Do you deliver internationally?
Deliveries are only available in mainland France, Belgium, and Switzerland.
What is the delivery time?
Orders are generally processed within 1 to 2 business days. Delivery times vary depending on your location, but most customers receive their order within 5 to 7 business days.
Do you offer delivery?
Yes! Delivery is free of charge.
How do I track my order?
Once your order has shipped, you will receive a tracking number by email. Use this number to track your package on our website or the carrier's website.
How do I find my size?
We include a detailed size guide on each product page. For additional help, please refer to our "How to Take Your Measurements" guide or contact us: we'll be happy to help!